HCD:Human-Centered Design

Design Kit: The Human-Centered Design Toolkit | ideo.com
http://www.ideo.com/work/item/human-centered-design-toolkit/


The resulting HCD Toolkit helps NGO staff and volunteers understand people's needs in new ways, find innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind. The free kit is divided into four sections that bolster listening skills, running workshops, and implementing ideas.

ゼヒ資料"Open-Source Innovation: IDEO's Human-Centered Design Toolkit"をDLしてみましょう。
場所は画面左カラム内"Download the complete HCD toolkit"というところ。（Field Guideも面白い）
　
Human-Centered Designでとるべき態度やその発想のエッセンスがよくわかると思います。


これに関するTim Brownのテキスト→　http://www.ssireview.org/articles/entry/design_thinking_for_social_innovation/

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation